My name's Víctor Peinado and I'm a language geek.


I'm an NLP/ML engineer. I love both natural and artificial languages. Indeed, I always dream of talking machines...

I currently work as a Senior Software Engineer for Machine Learning at Kustomer (now a Meta company), the omnichannel SaaS CRM platform for enterprise customer service. Surrounded by brilliant people, I work on leveraging data and the latest Machine Learning techniques to build tools that make customer service more efficient and smarter. I also enjoy teaching stuff about Machine Learning, Deep Learning, and Natural Language Processing.

I used to have a similar role at Reply.ai, a start-up devoted to customer experience automation. And before that, I worked on AI applications for different domains at Minsait/INDRA, helped develop Google's Natural Language products, teached at UCM, and did some research on NLP and Multilingual Information Access at UNED's NLP&IR Group.

In the free time, I love running, riding my bike, playing the guitar...


You can find me over there as vitojph at Twitter, LinkedIn, GitHub, and Keybase.